Returns & Exchanges
Didn't get what you expected? Realize you already have 12 backpacks and don’t need a baker’s dozen? Lightening bolt hit a tree outside of your house, causing it to crash through the living room window, leaving you with some unexpected expenses? No matter what the reason is, we'll gladly accept returns for a full 30-Days after your purchase. Any unused product can be returned for it's full value in store credit, or a full refund, minus a 15% restocking fee. The cost for return shipping is to be paid by the customer.
If you currently have an issue with one of our products and would like to enact your warranty, please use the form on our Lifetime Warranty page. After you reach out to us with your particular issue, we'll figure out how best to handle it. You will need to pay for shipping to send us any items that need to be repaired or exchanged, but we'll pay for the shipping back to you.